Frequently Asked Questions
Everything you need to know about your Never Fully Dressed experience, from shipping to styling.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your outfit for a specific event sooner.
What is your return policy?
We offer a 28-day return window from the date of delivery. Items must be unworn, in their original condition, and with all tags still attached to be eligible for a full refund.
Do you ship internationally?
Yes, we ship to fashion lovers worldwide. International delivery times and shipping costs vary by location and are calculated at the final stage of checkout.
How do I find the right size for me?
Each product page features a detailed size guide. Our styles range from UK 6 to 28, and many of our wrap dresses are designed for a flexible fit that adjusts to your body shape.
Are your fabrics sustainably sourced?
We are committed to conscious fashion. We use a variety of high-quality materials, including recycled polyester and organic cotton, and we are constantly working to increase the sustainability of our collections.
Can I change or cancel my order after it has been placed?
Our warehouse team processes orders quickly to ensure fast delivery. Once an order is placed, we are usually unable to make changes, but you can return any unwanted items once they arrive.